Optum Employee Reviews

Salary - B | Culture - C | Management - A | Coworkers - A

Pros: Leaders have a vision that they are able explain and then let teams pursue that vision through meaningful projects.
Cons: Public opinion of anyone working at UHG or subsidiaries is low. Pay can be hit stale points.

Salary - C | Culture - B | Management - A | Coworkers - B

Pros: The Company cares a lot about their employees work-life balance. They match up to like 6% of 401K, take full advantage of the money on the table. If you put forth the effort you will be promoted. Management encourages personal development and wants to see employees rise. There are skip level meetings, which is great so that upper level management has a chance to get to know you and mentor you. You are recognized by your colleagues, as well, management readily gives Bravos for excelling in task. This may come in the form of monetary benefit, corp merch, and almost always recognition throughout the company. They value health and fitness. They love individuals that volunteer within their communities, Of course we want to make the world a better place than how we found it, if you don't know where to start, they spotlight opportunities in your area. Utilize all those employee benefits and bonuses. You literally can have the company pay for your healthcare expense if you participate in a few activities throughout the year. Besides, the offerings are endless, choose what best suits you.
Cons: The remote work is limited. Pay is okay, unfortunately with the rising cost of living, it could be better. Sometimes, ambiguities arise, but this is an opportunity to show upper level that you can overcome challenges in innovative ways.

Salary - C | Culture - B | Management - C | Coworkers - B

Pros: good pay with to and fro cab facility Great benefits and PTO with paid holidays. Work from home and flexible hours management is great as well Training was great.
Cons: low pay; mismatch between participants scheduled and the scope of the programs Ironically insurance benefits are poor and expensive. Work from home metric minimal cost of living raise Unrealistic expectations (call volume) and poor management. Poor training Disconnect between teams Reviews do no reflect actual duties Lack of advancement opportunities Expected to wear too many 'hats'

401 k is good match For working for a healthcare company the health insurance offered is awful. Expensive insurance . You are treated like a robot calling allll day they want volume not quality

Salary - C | Culture - B | Management - C | Coworkers - B

Pros: Great benefits and can make your own schedule good pay with to and fro cab facility Flexible work from home options. management is great as well Great training and company resources.
Cons: Ironically insurance benefits are poor and expensive. low pay; mismatch between participants scheduled and the scope of the programs Unrealistic expectations (call volume) and poor management. Poor training for the mental health side.

The company offers great work life balance the health insurance is expensive but the company offers incentives to offset this. Also the company offers many perks for its employees Best: PTO health insurance Worst: health insurance premium Health insurance coverage could certainly be better. The amount of PTO granted is reasonable especially after you hit five years. However sick days and vacation are all in one bucket and depending on the state you live in you don't get PTO paid out when you leave the company.

Salary - D | Culture - C | Management - A | Coworkers - C

Pros: PTO: Generous, 401(k) is decent, people are generally decent. Usually have a boss that honors flexible work to deal with sick kids, home issues, etc. Most roles are WFH. They awarded an extra floating holiday this year.
Cons: Insurance is a joke; gets worse every year. If you stay too long, you will actually lose out on earning potential. Raises are non-existant. If you count inflation + the rising cost of premiums, I've actually lost money by staying at optum. The CEO has abandoned the culture that Hemsley and Renfro started and Wichmann tried to continue. So the culture which used to really focus on the humanity of the organization now focuses on dollars and cents alone. In that light - leadership is making decisions on the ranking system to force people into lower rankings based on their tenure. Even if you've exceeded your goals, the company has decided to save money by rating you lower. This affects your bonus and your (non-existent) raise. The company continues to acquire other organizations and cannot figure out how to integrate them. After folks realize a bunch of money has been wasted, the company then lays off tons of employees. A higher up in finance discussed how OptumRx grew very well in both revenue and earnings; but since we didn't meet "internal targets" (whatever those were) bonuses are going to be much much less.

Return to the culture that made Optum and UHG a great place to work. Be more transparent throughout the year about how our performance will affect our compensation. The messaging is so contradictory - the CEO will say "we've smashed revenue numbers" only to have your direct supervisor tell you you're not getting your full bonus.

Salary - C | Culture - B | Management - C | Coworkers - B

Pros: good pay with to and fro cab facility Great benefits and PTO with paid holidays. Flexible work from home options. management is great as well Great training and company resources.
Cons: low pay; mismatch between participants scheduled and the scope of the programs No benefits like PTO since I am a contractor with Judge Group Unrealistic expectations (call volume) and poor management. Poor training Disconnect between teams Reviews do no reflect actual duties Lack of advancement opportunities Expected to wear too many 'hats'

The best thing is the fact that I received 12 weeks paid maternity leave after having my baby in addition to accumulating a great amount of PTO I was able to use as extended PTO if need be. 401 k is good match Expensive insurance . You are treated like a robot calling allll day they want volume not quality

Salary - B | Culture - C | Management - | Coworkers - B

Pros: I like being able to get to know my patients, after being a nurse at the clinic for 2 years, there are many names I am familiar with and can often quickly recognize if I can manage the concern over the phone or if they need to come to the office for an evaluation. The job has its stresses, but overall it is such a rewarding experience to be able to build a relationship with the patients, and work so closely with Physicians, Care Managers, Care Coordinators, Front Desk, Medical Assistants. I appreciate having the healthy insight into each team member's role and how it takes a small village to manage some peoples healthcare.
Cons: I have never been a fan of massive corporations who routinely remind you of how much "they care" when they often show that they do not actually care. I understand it is marketing and probably somewhere, a requirement of the organization to initiate "care" programs, and maybe it is just me, but I am more often under the impression that "they do not care" and if I died in the parking lot and my car was towed, my family would be left with a tow bill, and the job opening would be typed up for approval within 3 business days. Honestly, most of the cons are similar to any other con, as a nurse who worked at the hospital I find the work/life balance to be more the appreciated. Some could say workign a 9-5 M-F is a con, but for me it seemed to tear me out of the downward spiral the burnout from the hospital caused so it's a pro.

Salary - B | Culture - C | Management - A | Coworkers - C

Pros: Optum is generally a good company and one can earn $K per year too much effort or intelligence. I know many people who choose this path. Several friends are drawn to working here for this type of salary and an easier job. However, advancing a director can be challenging and may become cutthroat. Overall, it is a good company; I do not foresee them going anywhere. They have a strong moat and will likely be for many years, too.
Cons: no real bad down sides from me - can be boring.

someimes they make really dumb and frustrating investment decisions. we should be better stewards of the consumers money.

Salary - C | Culture - B | Management - C | Coworkers - B

Pros: good pay with to and fro cab facility Great benefits and PTO with paid holidays. Remote work from home and schedule management is great as well Training was great.
Cons: low pay; mismatch between participants scheduled and the scope of the programs horrible benefits Unrealistic expectations (call volume) and poor management. Poor training Disconnect between teams Reviews do no reflect actual duties Lack of advancement opportunities Expected to wear too many 'hats'

It's a bit pricy overall out of pocket. Health insurance coverage could certainly be better. The amount of PTO granted is reasonable especially after you hit five years. However sick days and vacation are all in one bucket and depending on the state you live in you don't get PTO paid out when you leave the company. Premiums and cost share is very expensive. Horrendous medical coverage.

Salary - | Culture - | Management - | Coworkers - B

Pros: I’ve been working at Optum for 2+ years, and I can confidently say that the work-life balance here is exceptional. The management genuinely respects personal time and understands the importance of maintaining a healthy balance between professional and personal life. Flexible working hours, remote work opportunities, and realistic expectations allow me to perform my best without feeling burned out. The team is collaborative and supportive, and deadlines are set in a way that respects employees' time.
Cons: Promotions tend to be slow, and career growth opportunities can feel limited at times. Additionally, stock grants are fewer compared to competitors, which may be a downside for those looking for strong long-term incentives.