Bank Of America Employee Reviews

Salary - A | Culture - A | Management - A | Coworkers - A

Pros: Culture, Leadership, Benefits, Travel, Hybrid
Cons: Can take awhile to get promoted

Salary - A | Culture - A | Management - A | Coworkers - D

Pros: The pay is decent and you get a good bonus based off of your production for the year.
Cons: The calls are back to back. Managers don't like to help you although they dont do much with the team one on one or as a group. Alicia Cole was my supervisor and she was okay to deal with. She just wasn't for her team as she shouldve been

picking better management to run the company. They all seem overworked with other duties and not focused on their team growth. However if you drop down in your performance they are quick to put you on a pip Production improvement plan and if you don't get your numbers up within 30 days you can be fired. I would like to see more 1 on 1s with TLs, QA someone that can help you maintain and keep your performance up.

Salary - D | Culture - F | Management - A | Coworkers - F

Pros: Merrill actually respects employee’s dignity. Much better side of the company.
Cons: There are more cons than anything else. This is not a good bank to bank at, nor will it be to work at. You’re being paid nothing to babysit grown adults on how to reset their debit card PIN number, and have to do a whole 30-step discover process that is being monitored by management. Designed to force bankers to sell more and why didn’t you? Well if someone comes in to reset their debit card, I’m pretty sure they just want to be on their way. Then all the tracking becomes a check the box situation, then you’ll get in trouble for not “caring for the client”

Stop dangling carrots. People do not have a future here unless they kiss peach.

Salary - D | Culture - F | Management - B | Coworkers - D

Pros: -good PTO, 3 weeks of vacation and 2 weeks of sick -willing to accomodate relocation requests
Cons: -MASSIVE micromanagement, weekly meetings with market leader, daily meeting about sales in the morning -constant sales pressure, expected to try and sell useless stuff to clients ALWAYS on the teller line, platform even if clients do not need you are expected to harass them. -endless performance tables and charts, company says they do not talk about numbers but all that we are presented are numbers, expect words like "deepening a client relationship" or building a relationship to be used in place of sales. -unreasonable phone call expectations to clients, i.e. selling credit cards over the phone -vacations must be requested one year in advance and is REQUIRED to be taken by the company so they will not have to pay you out upon quitting the company -severely understaffed compared to competitors due to company unable to retain people long enough until they quit(some branches expected to operate with only 2-3 associates total) -no bonuses despite sales expecations -low pay for duties, high liability to get fired due to cash handling, turnover rate is extremely high due to pay/job duties disparity, most associates leave within 1-2 years

Mark Sutton was my regional manager and made one of the most tone deaf remarks. Per the region RBs expressing exhaustion at being both tellers and salesmen, and expressing that they need more pay, he flatly told RBs for the market you do not deserve it and maybe you should get some drive and get promoted vs us increasing pay in line with duties. This is extremely difficult as the company has been downsizing roles once they realized an RB does the same job senior bankers do with less pay and no bonuses. Do not be condescending or dismissive to your employees. Listen to your frontline employees vs sitting in your ivory tower. The attitude of we are senior management and make more than 5x your salary, know better than you at your job, and you do not deserve even a dollar more per hour is highly demoralizing and is contributing to your extreme turnover.

Salary - | Culture - | Management - | Coworkers - A

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Allow associates to use and integrate more advanced analytics tools, especially since the customers now have access to generative AI and other advanced services for financial services.

Salary - B | Culture - F | Management - B | Coworkers - C

Pros: Get your raise after a year or so and move to Sr. Analyst position in fraud... That's what pretty much everyone else is doing here.
Cons: Don't ask don't tell attitude from up and down all levels. Different type of cut throat corporate, and at the Kennesaw call center it's a whole lot of blatant nepotism and some other things I won't discuss... There's some obvious HR situations here waiting to happen and everyone just acts like it's normal, it's a very interesting type of corporate, not one that's sustainable unfortunately. There's going to be big changes at this site coming soon from what I can see. Unfortunately the only exit opportunity from this position in this site is fraud and PC roles at the moment. You can make money here if that's the sole thing your looking for. Starting a career? It will be a longer shot if your starting in this position at this site for sure. Still possible with the right networking.

Address inward burnout or pay them more.

Salary - A | Culture - A | Management - A | Coworkers - A

Pros: - Ample room for career development and growth through mentor programs and free learning materials - Multiple groups that promote diversity and inclusion across all lines of business - Affordable healthcare insurance, MetLife Legal services, Childcare reimbursement, Employee Assistance Program with free counseling sessions, 401K (traditional and Roth available)
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Salary - B | Culture - C | Management - B | Coworkers - C

Pros: Good benefits and flexibility, decent pay
Cons: Money is spent on new talent rather than retention, forced to be in office 3 days a week even though my team is elsewhere.

Needs to communicate better and actually listen to employee feedback

Salary - C | Culture - A | Management - A | Coworkers - B

Pros: great job experiences for someone to look into getting into banking for the first time
Cons: performance is based on behavioral and not anything else

Salary - C | Culture - C | Management - C | Coworkers - B

Pros: Benefits and people are great.
Cons: Senior leaders are out of touch. Has been a great place to work but some of the changes that are being introduced are making it a difficult place to work.