ProtoCall Services Inc. Employee Reviews

Salary - B | Culture - B | Management - B | Coworkers - C

Pros: good benefits Thorough 6 week training with several different trainers and a cohort style process Management is pretty involved and I feel communication is good. You'll work with some truly great people here and you always walk away from your day feeling like you made a difference for someone.
Cons: 6. Student Loan assistance benefit is paltry (and benefits/compensation overall is mediocre). 5. Initial training schedule (6 weeks) is rigid and uncompromising. Calm after call management doesn't care poor leadership Micromanaged shift work high acuity and call volume high expectations for productivity no COLA.

The benefits are affordable for one person but when you add dependents it can get a little pricey. But multiple plan options which is great! The benefits are really well explained and they work to find us cheaper options! Good comprehensive benefits package offered

Salary - B | Culture - B | Management - B | Coworkers - C

Pros: good benefits Thorough 6 week training with several different trainers and a cohort style process The pay is good you have your hourly$22 base if you have a bachelor's get an extra dollar for working full time an extra dollar for working weekends extra shift differentials and it adds up quickly. You'll work with some truly great people here and you always walk away from your day feeling like you made a difference for someone. Management is pretty involved and I feel communication is good.
Cons: 6. Student Loan assistance benefit is paltry (and benefits/compensation overall is mediocre). 5. Initial training schedule (6 weeks) is rigid and uncompromising. Pay is not enough especially given the stress of the job. Management was terribly dysfunctional.

The benefits are affordable for one person but when you add dependents it can get a little pricey. But multiple plan options which is great! The benefits are really well explained and they work to find us cheaper options! Good comprehensive benefits package offered

Salary - B | Culture - B | Management - B | Coworkers - C

Pros: good benefits Thorough 6 week training with several different trainers and a cohort style process Management is pretty involved and I feel communication is good. You'll work with some truly great people here and you always walk away from your day feeling like you made a difference for someone.
Cons: 6. Student Loan assistance benefit is paltry (and benefits/compensation overall is mediocre). 5. Initial training schedule (6 weeks) is rigid and uncompromising. Calm after call management doesn't care poor leadership Micromanaged shift work high acuity and call volume high expectations for productivity no COLA.

The benefits are affordable for one person but when you add dependents it can get a little pricey. But multiple plan options which is great! The benefits are really well explained and they work to find us cheaper options! Good comprehensive benefits package offered

Salary - B | Culture - B | Management - B | Coworkers - C

Pros: good benefits Thorough 6 week training with several different trainers and a cohort style process Management is pretty involved and I feel communication is good. You'll work with some truly great people here and you always walk away from your day feeling like you made a difference for someone. The pay is good you have your hourly$22 base if you have a bachelor's get an extra dollar for working full time an extra dollar for working weekends extra shift differentials and it adds up quickly.
Cons: 6. Student Loan assistance benefit is paltry (and benefits/compensation overall is mediocre). 5. Initial training schedule (6 weeks) is rigid and uncompromising. Calm after call management doesn't care poor leadership

The benefits are affordable for one person but when you add dependents it can get a little pricey. But multiple plan options which is great! The benefits are really well explained and they work to find us cheaper options! Good comprehensive benefits package offered

Salary - B | Culture - B | Management - B | Coworkers - C

Pros: good benefits Thorough 6 week training with several different trainers and a cohort style process Management is pretty involved and I feel communication is good. You'll work with some truly great people here and you always walk away from your day feeling like you made a difference for someone. The pay is good you have your hourly$22 base if you have a bachelor's get an extra dollar for working full time an extra dollar for working weekends extra shift differentials and it adds up quickly.
Cons: 6. Student Loan assistance benefit is paltry (and benefits/compensation overall is mediocre). 5. Initial training schedule (6 weeks) is rigid and uncompromising. Calm after call management doesn't care poor leadership

The benefits are affordable for one person but when you add dependents it can get a little pricey. But multiple plan options which is great! The benefits are really well explained and they work to find us cheaper options! Good comprehensive benefits package offered

Salary - B | Culture - B | Management - B | Coworkers - C

Pros: good benefits Thorough 6 week training with several different trainers and a cohort style process Management is pretty involved and I feel communication is good. You'll work with some truly great people here and you always walk away from your day feeling like you made a difference for someone. The pay is good you have your hourly$22 base if you have a bachelor's get an extra dollar for working full time an extra dollar for working weekends extra shift differentials and it adds up quickly.
Cons: 6. Student Loan assistance benefit is paltry (and benefits/compensation overall is mediocre). 5. Initial training schedule (6 weeks) is rigid and uncompromising. Calm after call management doesn't care poor leadership

The benefits are affordable for one person but when you add dependents it can get a little pricey. But multiple plan options which is great! The benefits are really well explained and they work to find us cheaper options! Good comprehensive benefits package offered

Salary - B | Culture - B | Management - B | Coworkers - C

Pros: good benefits Thorough 6 week training with several different trainers and a cohort style process Management is pretty involved and I feel communication is good. You'll work with some truly great people here and you always walk away from your day feeling like you made a difference for someone. The pay is good you have your hourly$22 base if you have a bachelor's get an extra dollar for working full time an extra dollar for working weekends extra shift differentials and it adds up quickly.
Cons: 6. Student Loan assistance benefit is paltry (and benefits/compensation overall is mediocre). 5. Initial training schedule (6 weeks) is rigid and uncompromising. Calm after call management doesn't care poor leadership

The benefits are affordable for one person but when you add dependents it can get a little pricey. But multiple plan options which is great! The benefits are really well explained and they work to find us cheaper options! Good comprehensive benefits package offered

Salary - B | Culture - B | Management - B | Coworkers - C

Pros: good benefits Thorough 6 week training with several different trainers and a cohort style process The pay is good you have your hourly$22 base if you have a bachelor's get an extra dollar for working full time an extra dollar for working weekends extra shift differentials and it adds up quickly. You'll work with some truly great people here and you always walk away from your day feeling like you made a difference for someone. Management is pretty involved and I feel communication is good.
Cons: 6. Student Loan assistance benefit is paltry (and benefits/compensation overall is mediocre). 5. Initial training schedule (6 weeks) is rigid and uncompromising. Pay is not enough especially given the stress of the job. Management was terribly dysfunctional.

The benefits are affordable for one person but when you add dependents it can get a little pricey. But multiple plan options which is great! The benefits are really well explained and they work to find us cheaper options! Good comprehensive benefits package offered

Salary - B | Culture - B | Management - B | Coworkers - C

Pros: good benefits Thorough 6 week training with several different trainers and a cohort style process Management is pretty involved and I feel communication is good. You'll work with some truly great people here and you always walk away from your day feeling like you made a difference for someone.
Cons: 6. Student Loan assistance benefit is paltry (and benefits/compensation overall is mediocre). 5. Initial training schedule (6 weeks) is rigid and uncompromising. Calm after call management doesn't care poor leadership Micromanaged shift work high acuity and call volume high expectations for productivity no COLA.

The benefits are affordable for one person but when you add dependents it can get a little pricey. But multiple plan options which is great! The benefits are really well explained and they work to find us cheaper options! Good comprehensive benefits package offered

Salary - B | Culture - B | Management - B | Coworkers - C

Pros: good benefits Thorough 6 week training with several different trainers and a cohort style process Management is pretty involved and I feel communication is good. You'll work with some truly great people here and you always walk away from your day feeling like you made a difference for someone.
Cons: 6. Student Loan assistance benefit is paltry (and benefits/compensation overall is mediocre). 5. Initial training schedule (6 weeks) is rigid and uncompromising. Calm after call management doesn't care poor leadership Micromanaged shift work high acuity and call volume high expectations for productivity no COLA.

The benefits are affordable for one person but when you add dependents it can get a little pricey. But multiple plan options which is great! The benefits are really well explained and they work to find us cheaper options! Good comprehensive benefits package offered