UPS Employee Reviews

Salary - B | Culture - D | Management - C | Coworkers - C

Pros: teamsters Union offers best benefits ever
Cons: company wide discrepancies where employees are being underpaid and water not made aware of their actual pay rate

Salary - A | Culture - A | Management - A | Coworkers - A

Pros: great hours, great pay, great work
Cons: some of the management does play favorites

dont play favorites

Salary - B | Culture - C | Management - D | Coworkers - B

Pros: Great benefits 401 matching Some good people
Cons: Don't seem to have a plan for the future Very unorganized Average pay

They need to get rid of the old guard and bring in some new blood.

Salary - A | Culture - C | Management - C | Coworkers - C

Pros: Consistent schedule, great insurance benefits, tuition reimbursement
Cons: The environment can be very single minded or unfair, the job itself is laborious, and can be difficult to move up or transfer

Salary - A | Culture - A | Management - A | Coworkers - A

Pros: They ar 4flexible with your schedule and with the dress code. You are allowed to use headphones and listen to music which is a plus
Cons: It is a warehouse job which is physically demanding

Salary - A | Culture - D | Management - C | Coworkers - C

Pros: Consistent and free a free workout
Cons: All computer based and if they give you extra work most of the time the computer dings you

Stop relying on the computers so much and take each person case by case

Salary - C | Culture - F | Management - F | Coworkers - F

Pros: Good work life Interesting projects Smart MBA coworkers
Cons: The former 'Partner' culture is gone. Lots of layoffs due to poor strategy. Layoffs not based on performance so an outflow of very strong tenured middle management talent. Shaky strategy moving forward means more layoffs pending moving forward. This will be a case study on the fall of a once strong impenetrable business due to the fall of the culture.

View your employees as more than a number. Base layoffs on performance. Learn how to communicate and build trust. Future and current employees should set your exit plan.

Salary - F | Culture - F | Management - F | Coworkers - F

Pros: The sales function has been largely spared the cuts that have happened, but not entirely and it's not a guarantee that mass layoffs won't come as soon as the holiday peak season ends.
Cons: All levels of sales support have been laid off. You're expected to be a one-stop for all things and it severely handcuffs your available sales time or tanks your account management time (pick your poison). Unrealistic quotas made even more so with the meager economic activity since 2022. Sales doesn't get a reprieve for macroeconomic conditions unlike our CEO unfortunately. No room to advance. All middle management have been laid off. There is now effectively only 3 layers: AE, SAE, ASM, Director. No VPs, no Managing Directors, regular district-level Directors report straight to Corporate. Marketing has been gutted to almost non-existence and HR was gone a long time ago with the advent of WorkDay and the overseas call center. Pay never kept up with inflation. UPS promoted natural attrition in order to reach the planned cuts, but still had to lay off people anyway. Pay raise was a flat 2.49% in 2021 regardless of performance, top performers averaged only 4% in 2022, 'pay mix' gave about another 3-5% but slashed MIP (management bonus) by 40%. The culture is dead and those of us still around fall under one of 3 buckets: those that are too old/close to retirement to go anywhere else and are stuck drinking the kool-aid, those that have a few years in and are waiting for the job market to open up in order to take their talent/experience elsewhere, and those that are very new and are thankful they found anything with their brand new degrees (most are nepo babies, but I digress, even then it's possible a good fraction will pursue better opportunity if it's presented). Take a look at Linkedin, you'll see plenty of former UPS employees rocking those green 'open to work' banners. Poor things. No non-Union employee, especially management, should refer to themselves as a 'UPSer'. It's an arcane term that no longer accurately reflects the new hierarchy of the organization: Shareholders>Employee (Teamster)>Customer>Management.

I honestly don't know. Morale is so low that that whole 'Partner' thing means nothing anymore. Wall Street is mostly rewarding all the damage Carol is doing to UPS (which means more job cuts and bad pay). I'm leaving as soon as things open up, not my problem. Advice to my fellow employees? Run when you get a chance, "Partnership" only goes one way and it's not yours.

Salary - C | Culture - A | Management - C | Coworkers - B

Pros: Their pay rate is good The work atmosphere is easy going Supervisors care for your safety and learning abilities The break rooms are always clean
Cons: I hate the boots protocol, my feet's are crying constantly. Minimum 3 to 3 and a half hours of work You don't get to 20 hours in a week.

Don't make boots mandatory please, some of us are sambos and have very bad bunions.

Salary - | Culture - | Management - | Coworkers - A

Pros: Good people good environment fast pass no time to sit has long has you show up and do your job it’s so nice a great really loved it there
Cons: The union takes such good care of the workers and people that it makes it hard to just fire the employees who are lazy or don’t really do there job they showed up and that is what counts for the union at the same time is like it if I was one that the union looked after then it would be a pro for sure there was no real con to ups