Citi Employee Review

Salary - A | Culture - A | Management - A | Coworkers - A

Pros: Great management No pressure Great schedules
Cons: Back to back calls can be a lot

Salary - D | Culture - F | Management - F | Coworkers - D

Pros: You learn a lot regarding bank security & card member security, Being able to help the most vulnerable to fraud is very rewarding. You eventually get to work from home.
Cons: They FORCE you to consider them your "family"; however they are a company first people. I had a family member at end stage cancer and was told "we all go through hard times. Life goes on and the business needs to keep moving". Training is a joke. The UM's constantly came in to either gossip or tear us down "just do your job and you won't be fired" We weren't allowed to take notes during training, the UMs gossiped and interrupted the class numerous times. It was an all around terrible experience. Our office was this way and I certainly hope other Cit locations aren't like this.

Stop promoting your friends. You're building bullies and outcasting people with actual talent. Modify the KPI's for fraud and listen to us when you're giving us our 1:1. You ask us if we have questions or concerns but you stomp us down with, "yeah, but that's just how it is". Also stop marking us NCNS just because we are a couple of minutes off your radar. It's hard to push forward on a 10 hour shift knowing full well you aren't getting paid for the day because a UM thought it was too much trouble to message or call you before marking you a NCNS for the day

Salary - B | Culture - B | Management - C | Coworkers - B

Pros: Good Work Life balance and Culture is good and relatively flat Good pay and leaves Good benefit including 401K and paid vacation. people are nice and helpful here
Cons: No work life balance and some difficult colleagues Unrealistic expectations and bad culture Low pay and annoying regulatory hurdles Bad benefits. 4. Terrible pressure so attrition rate is very high even high salary does not ensure good people to stay

Great health care and resources for overall employee wellbeing Benefits are Average for Size of company. Health insurance 401k vacation child care commuter benefits

Salary - B | Culture - B | Management - C | Coworkers - B

Pros: Good Work Life balance and Culture is good and relatively flat Good pay and leaves Good benefit including 401K and paid vacation. people are nice and helpful here
Cons: No work life balance and some difficult colleagues Unrealistic expectations and bad culture Low pay and annoying regulatory hurdles Bad benefits. 4. Terrible pressure so attrition rate is very high even high salary does not ensure good people to stay

Great health care and resources for overall employee wellbeing Health insurance 401k vacation child care commuter benefits Benefits are Average for Size of company.

Salary - B | Culture - B | Management - C | Coworkers - B

Pros: Good Work Life balance and Culture is good and relatively flat Good pay and leaves Good benefits with a culture people are nice and helpful here
Cons: No work life balance and some difficult colleagues Unrealistic expectations and bad culture Low pay and annoying regulatory hurdles Bad benefits. 4. Terrible pressure so attrition rate is very high even high salary does not ensure good people to stay

6% 401k match generous PTO Amazing benefits from 401k to affordable instance and performance bonuses. Citi offers good health care coverage with a subsidie for your coverage. The vision and dental are very competitive.