Manager Empoyee Review Rating

HSBC Employee Review

Bad Operation structure and Guideline

  • Wednesday, November 6, 2024

Pros

Provide 401K and don't need to rotate on weekends

Cons

The operation guidelines undergo weekly updates, aiming to create an appearance of thorough regulation. While the intention behind meticulous record-keeping systems is commendable, the practicality is often lost amidst overwhelming workload demands. Employees find it challenging to complete their daily tasks and maintain meticulous system recordings, even within extended hours. Compounding this issue is the hierarchical structure that places frontline bankers at the lowest tier, leaving them vulnerable to arbitrary deductions in performance points by back-office personnel. This lack of autonomy and inability to defend oneself against such deductions creates a sense of unfairness and frustration among employees. Furthermore, the system's evaluation criteria seem to disproportionately penalize individuals for subjective reasons, such as perceived lack of respect, leading to additional deductions and potential loss of bonuses. To foster a healthier work environment, it's essential to strike a balance between regulatory requirements and practicality. This can involve revisiting and refining operational procedures to streamline processes and reduce unnecessary burdens on frontline staff. Additionally, establishing transparent and equitable mechanisms for performance evaluation and feedback is crucial for boosting morale and fostering a culture of mutual respect and understanding

Comments

Ratings

A - Salary & Benefits | C - Culture | A - Management | F - Coworkers

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