Enterprise Customer Success Manager Empoyee Review Rating

Trustpilot Employee Review

Working at Trustpilot

  • Friday, December 13, 2024
  • United States

Pros

Approachable management Great people & colleagues. Great culture very welcoming. Excellent work life balance.

Cons

Salary not compatible for the Copenhagen Real Estate Market Bad management of the department Constant politics and playing favourites. If you're looking to join as a CSM I would hold off on this for this year as myself and multiple other colleagues are now looking for other roles following this change so there will be a lot of turbulence and unrest.

Comments

good benefits solid pay hybrid model Offers very good health insurance 401k matching 4%. Really great health plan benefits pay the least of my friends per pay check for great coverage. 4 weeks PTO. 5 sick days. 2 personal days. 1 time per month an hour allocated to let you focus on learn and development on anything you want.

Ratings

A - Salary & Benefits | A - Culture | A - Management | A - Coworkers

Other Employee Reviews at Trustpilot

  • Working at TrustpilotEnterprise Customer Success Manager | United States

    Friday, December 13, 2024

    Salary - B | Culture - B | Management - B | Coworkers - B


    Pros: Approachable management Great colleagues Excellent work life balance. the culture is amazing and you have the opportunity to learn a lot in a lot of different areas
    Cons: Salary not compatible for the Copenhagen Real Estate Market Bad management of the department Constant politics and playing favourites. If you're looking to join as a CSM I would hold off on this for this year as myself and multiple other colleagues are now looking for other roles following this change so there will be a lot of turbulence and unrest.

    Very solid and competitive benefits good benefits solid pay hybrid model Offers very good health insurance

  • Working at TrustpilotEnterprise Customer Success Manager | United States

    Saturday, December 7, 2024

    Salary - B | Culture - B | Management - B | Coworkers - B


    Pros: Approachable management Great people & colleagues. Great culture very welcoming. Excellent work life balance.
    Cons: Salary not compatible for the Copenhagen Real Estate Market Bad management of the department Constant politics and playing favourites. If you're looking to join as a CSM I would hold off on this for this year as myself and multiple other colleagues are now looking for other roles following this change so there will be a lot of turbulence and unrest.

    good benefits solid pay hybrid model Offers very good health insurance 401k matching 4%. Really great health plan benefits pay the least of my friends per pay check for great coverage. 4 weeks PTO. 5 sick days. 2 personal days. 1 time per month an hour allocated to let you focus on learn and development on anything you want.