Customer Service Rep Empoyee Review Rating

Fedex Employee Review

"Rewarding Customer Connections"

  • Thursday, November 28, 2024
  • Portland, OR

Pros

Helping customers resolve issues provides a sense of accomplishment. Management is supportive, and training ensures employees are well-prepared for the role.

Cons

Handling frustrated customers can be emotionally draining, especially during peak shipping seasons.

Comments

A great position for those who enjoy problem-solving and building relationships with customers.

Ratings

A - Salary & Benefits | A - Culture | A - Management | A - Coworkers

Other Employee Reviews at Fedex

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  • "Dynamic and Fast-Paced"Delivery Driver | Dallas, TX

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  • "Great Growth Opportunities"Operations Manager | Indianapolis, IN

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  • "Independent and Active Role"Delivery Driver | Phoenix, AZ

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    Pros: The job allows for a lot of autonomy and keeps you physically active. Routes are usually well-organized, and the pay is competitive.
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  • "Supportive Team Environment"Package Handler | Memphis, TN

    Saturday, December 7, 2024

    Salary - B | Culture - A | Management - B | Coworkers - A


    Pros: The team culture is outstanding, with everyone willing to help each other. The management is approachable, and the training is clear and effective.
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    A solid choice for individuals who value teamwork and don’t mind physically demanding tasks.